Subprocessors

Organisation

Description

Privacy Policy

Compliance

What data is shared

Digital Ocean

Part of our infrastructure is housed in Digital Ocean's data centres. These data centres are located within the European Economic Area.

https://www.cloudways.com/en/terms.php#privacy

DigitalOcean is ISO 27001,SOC 1 and SOC 2 certified.

All customer data of organisers and ticket buyers

Mandrill en Mailchimp

Emails are sent through Mandrill. When sending emails, Mandrill receives first name, surname and email details from both organisers and ticket buyers. 

Mandrill is part of Mailchimp and is covered by Mailchimp's certifications. Data is stored outside the European Economic Area.

https://mailchimp.com/legal/privacy/

Mailchimp is SOC 2 certified.

First name, surname and e-mail

Amazon Web Services, Inc

Part of our infrastructure is hosted by AWS for backups and fallback capabilities, among other things. The AWS data centres where our information is stored are within the European Economic Area.

https://aws.amazon.com/privacy/

AWS is ISO 9001,ISO 27001,ISO 27017,ISO 27018,SOC 1 and SOC 2 certified.

All customer data of organisers and ticket buyers

Intercom

Organiser data is stored in Intercom to support the organiser. When ticket buyers contact Eventix, this ticket buyer's contact details are also stored in Intercom.

The data is stored outside the European Economic Area.

https://www.intercom.com/terms-and-policies#privacy

Intercom is SOC 2 certified.

All customer data of organisers and ticket buyers

Pay.nl

To process payments, we use Pay.nl for some customers.

thuiswinkel.nl, PCI /DSS, ISAE3402 Type II

Name + e-mail + content of order

Stripe

To process payments, we use Stripe for some customers.

Name + e-mail

Mollie

To process payments, we use Mollie for some customers.

Name + e-mail

Google Suite (Google LLC)

We use Google Suite for personal e-mail addresses and for storing internal documents.

Normally no customer or ticket buyer data

Slack (Slack Technologies Inc.)

We use Slack for internal communication with the team. In principle, no personal data is shared via Slack, but should this occur, security and privacy agreements are in place for this purpose.

Normally no customer or ticket buyer data

Google Tag Manager

When an organisation uses Google Tag Manager, order content is viewable within Google Tag Manager, it is up to the Organiser to populate/expand Google Tag Manager with the appropriate links.

Name + e-mail + content of order

Hubspot

Eventix uses Hubspot to approach organisers.

Company name, contacts

Planhat

Eventix uses Planhat to support organisers.

Company name, contacts and usage statistics

Pandadoc

For the preparation and online sharing and signing of agreements, Eventix uses Pandadoc.

Name + email of contacts at companiesOrganisa

Organisation

Description

Privacy Policy

Compliance

What data is shared

ProtectGroup

When an organiser indicates ticket buyers can have their access secured, relevant personal data will be forwarded to enable possible handling

Name + Order number

CoverGenius

When an organiser indicates ticket buyers can have their access secured, relevant personal data will be forwarded to enable possible handling

Name + e-mail + content of order

Moneybird B.V.

If ticket buyers pay by invoice, the invoice runs through a link with Moneybird therefore, ticket buyer data is stored in Moneybird

Name + e-mail + content of order

Pandadoc

For the preparation, online sharing and signing of agreements, Eventix uses Pandadoc.

Name + email of contacts at companies

Twilio

Twillio is used to manage the phone menu, to enable this, the number you call is stored here

https://www.twilio.com/legal/privacy

Phone number

Seats.io

When an organiser uses a seat plan, part of the data runs through Seats.io

Order number

TicketSwap

When a visitor purchases Eventix tickets through TicketSwap's website, this data is viewable by TicketSwap and organisers within the Eventix dashboard

Name + e-mail + content of order

Recruitee

If you apply for a job at Eventix, your CV and contact details will be stored in Recruitee

Name + e-mail + CV